Ordering Information:

Call Customer Service: 800.390.9106Customer Service Representatives can take your order directly over the telephone and answer any questions you may have about our product lines or service offerings.

Fax Orders: 877.846.1677Our 800 fax line is dedicated to incoming orders 24 hours a day. It’s the easiest and fastest way to send you order.

Mail Your Order:
Bilt-Rite Mastex Health
a Mutual Industries Company
200 Anthony Circle
Croydon, PA 19021 - USA
Order Online: www.biltriteinc.comA quick and easy way for Bilt-Rite customers to order products 24 hours a day and learn about our new products and programs.

** Si necesita información en Español, favor de comunicarse con Juan Reyes al Tel. (787) 438-9600 **

Payment Terms: Net 30 Days on approved credit, FOB: Croydon, PA. Your first purchase or unestablished orders will be shipped with payment by credit card. We accept Visa, MasterCard and American Express.  No COD's.  Accounts with approved credit automatically go on credit hold after sixty (60) days.
A $35.00 charge will be applied to all returned checks.

Freight Terms: FOB: Croydon, PA. All products will be shipped by UPS Ground Service or Common Carrier, unless otherwise notified.

Minimum Orders: $100.00. Orders less than $100.00 subject to a $10.00 processing fee.

Drop Shipments: Call for specific details.

Sizing: There is a $1.00 charge per X over stock sizes to cover additional costs. No extra charge on Sizes SM-XL

Warranty: All Bilt-Rite Mastex Health,Inc. products are warranted to be free of material or workmanship defects. Any defective merchandise will be repaired or replaced at the discretion of Bilt-Rite Mastex Health. There are no implied or expressed warranties, including the fitness of the product for certain medical conditions.

Effective Date/ Price Changes: Website, catalog and price list effective as of April 15, 2016 and are subject to change without notice. All merchandise will be invoiced at the prices and terms prevailing on date of order. All products are subject to prior sale.

Sample Policy: Bilt-Rite/Mastex Health,Inc. will invoice customers for samples plus freight charges. Bilt-Rite/Mastex Health, Inc. will send samples at our own discretion.

Receiving: The customer should refuse damaged goods. Freight damage should be noted on the carrier delivery papers and signed by the carrier driver. If possible a picture should be taken. The Bilt-Rite/Mastex Health,Inc. Customer Service Department should be notified in accordance with our return policy. See our return policy.